Your new Virtual Server

 

Hi!

Thank-you for chosing Switch Media Ltd - the UK's most efficient Web Hosting provider!

We have now activated your web hosting account - www.pcbware.net.

Please remember that it can take two or three days for your domain name to come fully on-line, it takes this long as all the other internet servers in the world have to recognise your domain name.

So that you can start using your new virtual server straight away we have included details below on how to use your new hosting account.

Happy Hosting!

The Switch Media Hosting Team!


Connecting to your Virtual Server

To upload files to your virtual server you would usually use an FTP program, FTP stands for File Transfer Protocol. It is a way of uploading your web site to your virtual server.

If you don't already have an FTP client then you may download a shareware copy of WS-FTP from Ipswitch Software.

Once downloaded you should install WS-FTP on your machine following the instructions from Ipswitch.

Once installed select the option to create a new FTP account. You should then enter the details outlined below:-

  • Create a FTP Site With Name: ftp.pcbware.net
  • Host Name or IP Address: ftp.pcbware.net
  • User ID: pcbware
  • Password: Enter the password that you received in your welcome e-mail
  • Click "Save Password" and then "Finish"
  • If you now click "OK" you will be connected to your Virtual Web Server.

    You will now be able to see a number of files and directories, you will only be interested in the "public_html" directory. This is the directory where you will store all your html files and images.

    The main page of your web site should be called index.html or index.htm (all lower case).

    Your index file is the first page people will see when they go to www.pcbware.net.


    Your E-mail Settings

    Collecting your e-mail from your virtual server is simple and only takes a few minutes to setup.

    We would recommend that you use Microsoft Outlook Express, if you don't have a copy of this then you may download a copy from the Microsoft Site.

    First of all launch Outlook Express and select "Tool" from the top menu, once you have done this select "Accounts". You are now at a screen that allows you to setup a new POP3 account (a POP3 account is an account that stores mail on the server).

    On the right hand side of the screen that has appeared there is a button which says "Add", click this and select "Mail" from the list. You are now in the "Add a new mail box wizard". The details to enter in each box are below:-

  • Display Name: Enter your real name here
  • E-mail Address: webmaster@pcbware.net (you may enter anything@pcbware.net in this box)
  • Incoming Mail (POP3 or IMAP) Server: mail.pcbware.net (will not function until domain has properly transferred or registered)
  • Outgoing Mail (SMTP) Server: mail.your-isp.com (enter the name of your Internet Service Providers outgoing mail server in this box)
  • Account Name: pcbware
  • Password: Enter the password that you received in your welcome e-mail
  • Now select how you connect to the Internet, generally this would be through your phone line.
  • Your mail account is now setup. You should download your mail on a regular basis, when you e-mail Switch Media Support, replies will be automatically be set to this e-mail account.


    Your Online Control Panel (OCP)

    The Online Control Panel is a unique tool that is included with your virtual web server, it allows you to control your account with Switch Media Ltd.

    From the OCP, you may edit email addresses on your account, read email your email, monitor your webspace and bandwidth usage, and also view visitor statistics.

    You may access your OCP by entering your domain in the 'Manage Account' section of the Switch Media Homepage.


    Contacting Switch Media

    We encourage all customers to use the support form from within their 'OCP'.

    You may also email support@switchmedia.co.uk, please remember to include your Domain Name or Account No and previous correspondance with messages.

    You may also telephone us on 0870 2200 797 for support.


    General Information

    Our system is SeNsItIvE to upper and lower case.

    When you upload any perl, html, CGI or txt files then you should do so in ASCII Mode, zip files and images files should be uploaded in binary mode.

    Files that include Server Side Includes (SSI) must end in the .shtml extension.

    Please keep your password safe so that other people may not access your files.